> For the complete documentation index, see [llms.txt](https://kashz.gitbook.io/kashz-jewels/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://kashz.gitbook.io/kashz-jewels/services/otrs-open-ticket-request-system.md).

# otrs open ticket request system

**NOTE: Run nikto to scan for it.**

## Default Creds

```
root@localhost:[root | admin | otrs]
```

## Interesting Paths

```bash
# dirs
/otrs/*
```

## RCE (5.0.x - 6.0.x)

v5.0.2

```
https://www.exploit-db.com/exploits/43853
```